Privacy Policy

1. Introduction

PIQK INVESTMENT TECHNOLOGY SOLUTIONS LTD ("we", "us", or "our") operates the Prodini platform (prodini.ai). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Information you provide:

• Account information (name, email address, password)
• Profile information and preferences
• Content you create or upload to the Service (e.g., PRDs, product documentation)
• Communications with us (support requests, feedback)

Information collected automatically:

• Device and browser information
• IP address and general location
• Usage data (pages visited, features used, interactions)
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide, maintain, and improve the Service
• Process transactions and manage subscriptions
• Send service-related communications
• Respond to support requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address security issues
• Comply with legal obligations

4. Payment Processing

All payment processing is handled by Paddle.com Market Limited, our Merchant of Record. We do not store your payment card details. Paddle's privacy policy governs the processing of your payment information. Please refer to Paddle's Privacy Policy for details.

5. Data Sharing

We may share your information with:

• Service providers — Third-party vendors who assist in operating our Service (hosting, analytics, payment processing)
• Legal requirements — When required by law, regulation, or legal process
• Business transfers — In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of the Service.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes after account deletion.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@prodini.ai.

10. Children's Privacy

The Service is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

12. Contact

For any questions about this Privacy Policy, please contact us at support@prodini.ai.